Ferman MINI of Tampa Bay
31480 US Highway 19 N, Palm Harbor FL 34684 • Phone: (877) 209-9354 • Service: (866) 760-9831
Motorers' Opinions
What Does Our Rating Mean?

It’s an honest and unedited measure of how well we’re doing, according to actual customers who’ve done business with us in the past few months.

Our dealership’s rating is based on information collected from our customer satisfaction surveys conducted by MINI USA for new car sales and service transactions over the last 90 days, by an independent, third-party company. Neither MINI USA nor any MINI Dealers can alter the ratings or comments.

Click here for more information.

Sales Rating 4.9
  •   5.0
      –   Erin C., PALMETTO, FL May 15, 2013
  •   5.0
    "Matthew Cerro has been absolutely wonderful. He's addressed every question I've had and made sure I was well informed and happy every step of the way. Seriously an amazing car purchasing experience. Everyone I've had the pleasure of dealing with has been amazing! I LOVE Ferman MINI of Tampa Bay!!!"   –   Carla K., ST PETERSBURG, FL May 8, 2013
  •   5.0
      –   James B., SARASOTA, FL May 8, 2013
  •   5.0
    "Excellent"   –   Richard R., OLDSMAR, FL May 8, 2013
  •   5.0
    "Jack Markley was wonderful. Really enjoyed working with him."   –   Patricia P., CLEARWATER BEACH, FL May 6, 2013
  •   5.0
      –   Jennifer M., GULFPORT, FL May 6, 2013
  •   5.0
      –   Donald S., SEMINOLE, FL May 6, 2013
  •   5.0
      –   Janette F., ST PETERSBURG, FL May 6, 2013
  •   5.0
    "Thank you Sam and team for such a great experience! LOVE my Mini!"   –   Natalie N., CLEARWATER, FL May 5, 2013
  •   5.0
    "Best dealership we have ever been to. Atta boy to Bob Annis and the entire staff."   –   David K., PARRISH, FL May 4, 2013
  •   5.0
      –   Charles F., TAMPA, FL May 4, 2013
  •   5.0
      –   Mark B., BRADENTON, FL Apr 29, 2013
  •   5.0
      –   Gregory R., THONOTOSASSA, FL Apr 25, 2013
  •   5.0
    "This is my 3rd Mini from Ferman and I have to say that Ryan George was BY FAR the most outstanding Sales Advisor that I have ever dealt with. He was extremely knowledgable, professional, and made the entire process an enjoyable experience."   –   Glenn W., CLEARWATER, FL Apr 25, 2013
  •   5.0
    "I knew that I wanted to buy a Mini from Jack Markley because he was wonderful to work with, but I didn't know if we would be able to put a deal together from a price standpoint. But he made it happen!"   –   Karen M., CLEARWATER, FL Apr 24, 2013
  •   5.0
      –   Sandra M., OLDSMAR, FL Apr 24, 2013
  •   5.0
    "Ryan is an awesome person & salesman. Even with having a new dealership around the corner we chose to drive a good distance to see Ryan again. 2nd mini we bought from him."   –   Joyce N., BUSHNELL, FL Apr 24, 2013
  •   5.0
      –   Phyllis C., CLEARWATER, FL Apr 22, 2013
  •   5.0
    "Fabulous"   –   Mary D., ST PETERSBURG, FL Apr 12, 2013
  •   5.0
      –   Vanda K., BRADENTON, FL Apr 11, 2013
  •   5.0
      –   Tammy M., LADY LAKE, FL Apr 11, 2013
  •   5.0
      –   Alan P., SPRING HILL, FL Apr 8, 2013
  •   5.0
    "Jack and Kyle were very professional, helpful and are a definite asset to Ferman MINI."   –   F., HOLLYWOOD, FL Apr 5, 2013
  •   5.0
    "Steve Phillips was great! Really enjoyed the buying experience and he was more than helpful!"   –   James S., TAMPA, FL Apr 4, 2013
  •   5.0
      –   Pamela L., RIVERVIEW, FL Apr 3, 2013
  •   5.0
      –   Gale S., INDIAN ROCKS BEACH, FL Apr 3, 2013
  •   5.0
    "Stephanie Holden is terrific, friendly, funny and a great ambassador for Mini."   –   Rebekah A., SAFETY HARBOR, FL Mar 31, 2013
  •   5.0
      –   Julie C., LARGO, FL Mar 31, 2013
  •   5.0
    "Very nice. All were helpful"   –   Donald K., Dunedin, FL Mar 29, 2013
  •   5.0
      –   Judith M., Palmetto, FL Mar 28, 2013
  •   5.0
      –   John M., Tampa, FL Mar 28, 2013
  •   5.0
      –   Sam R., Tampa, FL Mar 25, 2013
  •   5.0
    "We really did have an exceptional experience! Matt took time and made sure that My mom got exactly what she wanted. She was so surprised and thrilled that her time there was so much fun and she LOVES her mini!"   –   Deborah N., Sarasota, FL Mar 25, 2013
  •   5.0
    "tHE PEOPLE TRULY MAKE THIS DEALERSHIP! I had the pleasure of working with John Crapper who has tremendous product knowledge and operates with dignity and class. I also spoke with Rob Marchand and was equally impressed. When a business is run well from the top down it shows. Anytime a consumer makes a purchase it should be joyful as this was."   –   Nicholas A., Clearwater Beach, FL Mar 25, 2013
  •   5.0
      –   Julie W., Sarasota, FL Mar 25, 2013
  •   5.0
      –   Stacy F., CLEARWATER, FL Mar 24, 2013
  •   5.0
      –   Natalie R., ZEPHYRHILLS, FL Mar 24, 2013
  •   5.0
      –   Brooke K., Akron, OH Mar 24, 2013
  •   5.0
      –   Patrick C., Palm Harbor, FL Mar 23, 2013
  •   5.0
      –   Susie B., MOUNT DORA, FL Mar 22, 2013
  •   4.5
      –   Daryl H., LAKEWOOD RANCH, FL Mar 18, 2013
  •   5.0
      –   David P., Sarasota, FL Mar 18, 2013
  •   5.0
    "Ryan George, our Mini Specialist, made the buying experience one that was pleasant, personal and FUN! He loves the Mini brand and products. Ryan knows everything about each model so he is able to show us the ins and outs of all of the features."   –   Alan L., SARASOTA, FL Mar 14, 2013
  •   5.0
    "Great car buying experience!"   –   Debra F., TARPON SPRINGS, FL Mar 13, 2013
  •   5.0
    "Stephanie Holden is AWESOME!! She took her time with me and answered all my questions. Let me drive various models and didn't pressure me at all. It was a wonderful buying experience!"   –   Larry C., Hawthorne, FL Mar 13, 2013
  •   5.0
      –   Gerald B., Spring Hill, FL Mar 12, 2013
  •   4.0
    "Originally mislead by the Internet Sales person telling me they had on site a Mini Clubman with options I built on Mini?s Web site. When I arrived there was no such vehicle on the lot."   –   Earon D., The Villages, FL Mar 11, 2013
  •   5.0
      –   Lauren F., TAMPA, FL Mar 11, 2013
  •   5.0
      –   Joseph B., Dade City, FL Mar 6, 2013
  •   5.0
      –   Allison M., St Petersburg, FL Mar 6, 2013
  •   5.0
    "Gary Mack was great and made this a really fun process"   –   Edward R., Lutz, FL Mar 3, 2013
  •   5.0
      –   Linh N., Tampa, FL Mar 3, 2013
  •   5.0
    "Ryan George is an exceptional sales person. Each time I've purchased a mini from him he's made it extremely easy and a pleasure to purchase a vehicle, which is very hard to come across. He deserves a raise"   –   Jason C., St Petersburg, FL Feb 27, 2013
  •   5.0
      –   Steven P., Ocala, FL Feb 26, 2013
  •   5.0
    "Ryan was very helpful in purchasing my car along with Robin's which we bought from him also. He took the time to explain all of our vehicles working instruments and even stayed after the time he was to get off in order to make sure we understood our cars. I plan on coming back in the future when it is time to get another mini. I would recommend Ryan to many of my friends if they are looking for a mini. Just send the referral check to us, which is not a bad idea your dealership should consider if you sell a mini from a previous mini owener who referred them to you. Thanks and have a good day."   –   Michael M., LUTZ, FL Feb 26, 2013
  •   4.5
      –   Wenjun L., Gainesville, FL Feb 26, 2013
  •   3.5
      –   Jamie A., Crystal River, FL Feb 25, 2013
  •   5.0
    "John Crapper at Fermans was excellent on all aspects of the experience. What a great guy and we are veryhappy with our mini"   –   William C., St Petersburg, FL Feb 25, 2013
  •   5.0
    "evryone we dealt with were very helpfull"   –   Jennifer C., Clearwater, FL Feb 18, 2013
  •   5.0
    "Great energy in the showroom. Very friendly people and helpful in answering my questions."   –   Grace O., Tampa, FL Feb 16, 2013
  •   5.0
      –   Jenna P., St Petersburg, FL Feb 16, 2013
Service Rating 4.6
  •   5.0
      –   William N., ST PETERSBURG, FL May 16, 2013
  •   5.0
      –   Jana F., PINELLAS PARK, FL May 16, 2013
  •   5.0
      –   Dorothy H., APOLLO BEACH, FL May 16, 2013
  •   3.5
      –   Tameika R., ST PETERSBURG, FL May 16, 2013
  •   5.0
      –   Lawence C., PARRISH, FL May 13, 2013
  •   5.0
      –   Rosemarie G., LECANTO, FL May 13, 2013
  •   5.0
      –   Robert L., TAMPA, FL May 13, 2013
  •   5.0
      –   M E., ODESSA, FL May 13, 2013
  •   5.0
    "Steve my service advisor is one of the best!"   –   John B., CLEARWATER, FL May 13, 2013
  •   5.0
      –   Channalom V., ST PETERSBURG, FL May 13, 2013
  •   5.0
      –   Lynn D., CLEARWATER, FL May 12, 2013
  •   5.0
      –   Donnie W., TRINITY, FL May 12, 2013
  •   5.0
      –   Gil M., BRANDENTON, FL May 11, 2013
  •   5.0
      –   Miriam B., BROOKSVILLE, FL May 11, 2013
  •   5.0
      –   Stephen E., CLEARWATER, FL May 11, 2013
  •   5.0
      –   MINI Owner, PLANT CITY, FL May 9, 2013
  •   4.0
      –   Stephen R., TAMPA, FL May 9, 2013
  •   5.0
    "Steve was very nice and a lot of fun."   –   Renee T., CLEARWATER, FL May 8, 2013
  •   5.0
      –   Elizabeth B., TARPON SPRINGS, FL May 8, 2013
  •   5.0
      –   Alison F., CLEARWATER, FL May 7, 2013
  •   5.0
      –   Leslie C., SEMINOLE, FL May 7, 2013
  •   5.0
      –   Sandra W., ST PETERSBURG, FL May 7, 2013
  •   5.0
      –   Kim C., ST. PETERSBURG, FL May 7, 2013
  •   3.5
    "I am still waiting to hear back from my service advisor regarding a problem I am experiencing with my vehicle."   –   Janice F., PALM HARBOR, FL May 6, 2013
  •   5.0
      –   Todd M., TAMPA, FL May 6, 2013
  •   5.0
      –   Joyce W., PALMETTO, FL May 6, 2013
  •   4.5
    "Everyone was courteous and helpful."   –   MINI Owner, PALMETTO, FL May 6, 2013
  •   5.0
      –   Doug W., SAFETY HARBOR, FL May 6, 2013
  •   4.5
    "The text on your e-mail page for this survey was so faint it was barely readable."   –   Robert C., ST PETERSBURG, FL May 6, 2013
  •   5.0
      –   Jennifer D., BRANDON, FL May 1, 2013
  •   5.0
      –   James J., PINELLAS PARK, FL May 1, 2013
  •   5.0
      –   Alyssa G., CLEARWATER, FL May 1, 2013
  •   5.0
      –   Amanda K., Oldsmar, FL Apr 30, 2013
  •   5.0
      –   Ken B., TIERRA VERDE, FL Apr 30, 2013
  •   5.0
      –   Debra S., BRADENTON, FL Apr 30, 2013
  •   5.0
      –   Michael M., SEMINOLE, FL Apr 29, 2013
  •   5.0
      –   Armin G., ST. PETERSBURG, FL Apr 29, 2013
  •   5.0
      –   Todd V., TIERRA VERDE, FL Apr 29, 2013
  •   5.0
      –   Thaddeus B., TAMPA, FL Apr 29, 2013
  •   5.0
      –   Joan R., BRADENTON, FL Apr 29, 2013
  •   4.0
      –   Geraldine M., CLEARWATER, FL Apr 29, 2013
  •   5.0
    "Exceptional service, as always."   –   Adam W., SAINT PETERSBUR, FL Apr 29, 2013
  •   5.0
      –   Clare M., OLDSMAR, FL Apr 29, 2013
  •   4.0
    "Even though appointment time was scheduled... Wait time to get vehicle in and wait time for loaner car was much too long"   –   MINI Owner, REDINGTON BCH, FL Apr 28, 2013
  •   3.5
      –   Wiley S., ST PETERSBURG, FL Apr 28, 2013
  •   5.0
      –   Steven S., SEMINOLE, FL Apr 28, 2013
  •   4.0
      –   Duc M., ODESSA, FL Apr 28, 2013
  •   5.0
      –   David B., ANNA MARIA, FL Apr 27, 2013
  •   5.0
      –   Kevin S., TAMPA, FL Apr 26, 2013
  •   5.0
      –   Jonathan B., TAMPA, FL Apr 22, 2013
  •   5.0
      –   Levent B., TAMPA, FL Apr 22, 2013
  •   5.0
      –   Steven K., TAMPA, FL Apr 22, 2013
  •   4.5
    "I was asked if I would like a wash and vacuum done when they were through, it came out with more water spots and dirt than when it went in.(I had just cleaned it myself the day before)"   –   Joy J., TAMPA, FL Apr 21, 2013
  •   5.0
    "Positive experience, service advisor very attentive and knowledgable."   –   Despina S., TAMPA, FL Apr 21, 2013
  •   5.0
      –   Meri N., ANNA MARIA, FL Apr 17, 2013
  •   4.0
      –   Teri E., St. Petersbug, FL Apr 16, 2013
  •   5.0
      –   Louise S., PALM HARBOR, FL Apr 16, 2013
  •   5.0
      –   Anna W., TAMPA, FL Apr 15, 2013
  •   3.5
      –   Jerome B., ST PETERSBURG, FL Apr 10, 2013
  •   5.0
      –   William K., ST PETERSBURG, FL Apr 9, 2013
  •   0.5
    "I am very disappointed that the first oil change was performed at 16,000 miles because the light came on once I had owned the car for a year and not because I had passed the recommended 10,000 miles when an oil change should occur. Next disappointment came when I could see an oil leak on the floor of my garage after getting the oil changed at your dealership. This is my first BMW/Mini and I am not impressed so far."   –   Teresa H., ST PETE BCH, FL Apr 8, 2013
  •   3.5
      –   Carlos L., NEW PORT RICHEY, FL Apr 8, 2013
  •   4.5
      –   Karen M., WEEKI WACHEE, FL Apr 8, 2013
  •   4.5
      –   Duane S., CLEARWATER, FL Apr 8, 2013
  •   5.0
      –   I., TAMPA, FL Apr 8, 2013
  •   5.0
      –   Connie S., PALM HARBOR, FL Apr 8, 2013
  •   5.0
    "I could not imagine anything that would have made the experience better."   –   Lynn R., SEBRING, FL Apr 8, 2013
  •   4.5
    "The only thing I was unsatisfied with was the loaner car which was a Hertz rental. There were charges placed on my card which I had to follow up on due to their incompetence."   –   MINI Owner, HOMOSASSA, FL Apr 7, 2013
  •   5.0
      –   Jonathan M., PALM HARBOR, FL Apr 6, 2013
  •   5.0
      –   Barbara A., TAMPA, FL Apr 6, 2013
  •   5.0
      –   Dennis M., TAMPA, FL Apr 6, 2013
  •   5.0
      –   Carlos S., LAKELAND, FL Apr 4, 2013
  •   4.5
    "I really never give perfect scores. Everything was great. If there was the slightest thing to complain about it would be that the ding could not be fixed."   –   Jennifer C., SARASOTA, FL Apr 4, 2013
  •   5.0
    "A standard has been set!"   –   James T., OLDSMAR, FL Apr 4, 2013
  •   5.0
      –   Rachel W., GAINESVILLE, FL Apr 3, 2013
  •   5.0
      –   Janice W., TARPON SPRINGS, FL Apr 3, 2013
  •   5.0
      –   Kim S., DUNEDIN, FL Apr 3, 2013
  •   0.5
    "I FOUND OUT ABOUT 2 RECALLS AWAITING MY COUNTRYMAN WHEN I CALLED TO COMPLAIN ABOUT THE TECH WHO TOLD ME THE SYMBOL SHOWING ON MY DASHBOARD MEANT "A LIGHTBULB WAS OUT". A COMPLETE LIE! I WAS THEN TOLD 2 DAYS LATER THERE ARE 2 RECALLS ON MY MINI. I COMPLAINED TO 2 MANAGERS WHO DID NOT CARE. THE MINI WAS THEN FIXED - TAKING 2-3 DAYS FOR PARTS TO ARRIVE."   –   Ronald P., TARPON SPRINGS, FL Apr 3, 2013
  •   3.0
      –   Brent H., TRINITY, FL Apr 3, 2013
  •   5.0
      –   Edna K., TAMPA, FL Apr 3, 2013
  •   3.0
    "It was a 50/50 mix for me reference satisfaction. I was treated well, but the vehicle service was flawed."   –   Stacie M., WEEKI WACHEE, FL Apr 3, 2013
  •   5.0
      –   Debra F., TARPON SPRINGS, FL Apr 2, 2013
  •   5.0
      –   Genevieve B., ST PETERSBURG, FL Apr 2, 2013
  •   5.0
    "It was so good I decided to buy a new coupe"   –   Alan P., SPRING HILL, FL Apr 2, 2013
  •   5.0
      –   Daria C., DUNEDIN, FL Apr 2, 2013
  •   4.0
      –   MINI Owner, ODESSA, FL Apr 1, 2013
  •   4.5
      –   Richard B., ST PETERSBURG, FL Apr 1, 2013
  •   5.0
    "Great Service :)"   –   Kristen C., Clearwater, FL Apr 1, 2013
  •   5.0
      –   Alicia S., PALM HARBOR, FL Mar 31, 2013
  •   5.0
      –   Lauren F., TAMPA, FL Mar 31, 2013
  •   0.5
    "The work was not done in a timely manner and it was done incorrectly."   –   Suzanne T., HOLMES BEACH FL, FL Mar 30, 2013
  •   4.5
      –   Jason A., SEMINOLE, FL Mar 29, 2013
  •   4.5
      –   Susan B., TAMPA, FL Mar 26, 2013
  •   5.0
      –   Elaine B., RIVERVIEW, FL Mar 26, 2013
  •   5.0
    "Steve in service provided exceptional customer service."   –   Eilish B., ST PETERSBURG, FL Mar 25, 2013
  •   5.0
      –   William M., NORTH REDINGTON BEAC, FL Mar 25, 2013
  •   5.0
      –   Daryl H., LAKEWOOD RANCH, FL Mar 24, 2013
  •   5.0
      –   Michael W., TAMPA, FL Mar 24, 2013
  •   5.0
      –   Andy J., TREASURE ISLAND, FL Mar 24, 2013
  •   5.0
      –   Felipe D., Apollo Beach, FL Mar 21, 2013
  •   5.0
      –   Marie D., Dunedin, FL Mar 20, 2013
  •   4.0
      –   Alan K., Lakewood Ranch, FL Mar 20, 2013
  •   5.0
    "excellent work and service"   –   Eddie A., Seminole, FL Mar 19, 2013
  •   5.0
      –   Daun F., Belleair Beach, FL Mar 17, 2013
  •   5.0
      –   Betsy O., Saint Petersburg, FL Mar 16, 2013
  •   5.0
      –   Joseph F., St Petersburg, FL Mar 15, 2013
  •   5.0
      –   Keith C., Tampa, FL Mar 15, 2013
  •   4.0
      –   MINI Owner, Riverview, FL Mar 15, 2013
  •   4.0
      –   Ronald S., Homosassa, FL Mar 15, 2013
  •   5.0
      –   Julia C., Tampa, FL Mar 14, 2013
  •   5.0
      –   Sheila S., Tarpon Springs, FL Mar 14, 2013
  •   5.0
    "Unfortunatly My mini has had several issues since my purchase but the exceptional service i have recieved will keep me coming back! Gary Mac is a truely amazing person to have on staff. Its unfortunate that he has gone to BMW. He has created a lifetime lover of MINI. Thanks"   –   Richard P., Clearwater, FL Mar 14, 2013
  •   5.0
    "everything was taken care of, and the service dept. was very accommodating to our time constraints."   –   Virginia V., Tampa, FL Mar 14, 2013
  •   4.0
      –   Jilliann C., Clearwater, FL Mar 12, 2013
  •   5.0
      –   Lindsay L., Tampa, FL Mar 11, 2013
  •   5.0
    "Friendly staff, very accommodating. My car drives so nicely now. Appreciate the extra distance you all go to take care of us."   –   Jessica N., Clearwater, FL Mar 11, 2013
  •   5.0
    "Steve and the team did an excellent job, I was in and out and everything was taken care of to my expectations."   –   Joe C., St Petersburg, FL Mar 11, 2013
  •   5.0
      –   Sheryl B., Valrico, FL Mar 10, 2013
  •   4.5
      –   Lynn D., Clearwater, FL Mar 9, 2013
  •   5.0
      –   Susan W., Tampa, FL Mar 9, 2013
  •   4.0
      –   Charlotte B., Crystal River, FL Mar 8, 2013
  •   4.5
      –   John B., Clearwater, FL Mar 8, 2013
  •   5.0
      –   Thomas R., Clearwater, FL Mar 8, 2013
  •   5.0
      –   Terrance M., Palmetto, FL Mar 7, 2013
  •   5.0
      –   Mark S., LARGO, FL Mar 7, 2013
  •   4.0
      –   Juliana T., Largo, FL Mar 7, 2013
  •   4.0
    "service and sales persons were exceptional. service was to be done post trade in. negotiations were long and offensive with most focus on low trade in, financial plans, service plans and no opportunity to address dealer price. I was sent the wrong cover which I was authorized to return for full refund, yet to be received."   –   Jamie A., Crystal River, FL Mar 6, 2013
  •   5.0
    "Awesome coffee machine in waiting area. Roasted coffee beans are ground on demand."   –   Walter H., St Petersburg, FL Mar 5, 2013
  •   5.0
      –   Richard L., Tampa, FL Mar 5, 2013
  •   5.0
    "Victor was very helpful and very courteous."   –   Kim P., Hernando Beach, FL Mar 4, 2013
  •   4.5
      –   Carol B., Ellenton, FL Mar 4, 2013
  •   5.0
      –   Ronald H., Pinellas Park, FL Mar 3, 2013
  •   5.0
      –   Susan F., Palm Harbor, FL Mar 3, 2013
  •   5.0
      –   Anita P., Tampa, FL Mar 3, 2013
  •   4.5
      –   Chelsea L., Sarasota, FL Mar 3, 2013
  •   4.0
      –   Paul B., Palm Harbor, FL Mar 3, 2013
  •   5.0
      –   Joseph B., Dade City, FL Mar 2, 2013
  •   5.0
      –   Kimberly K., Tampa, FL Mar 2, 2013
  •   5.0
      –   Thomas S., Trinity, FL Mar 2, 2013
  •   5.0
      –   Fabienne F., Clearwater, FL Feb 28, 2013
  •   4.5
      –   Jennifer H., Bradenton, FL Feb 28, 2013
  •   3.5
      –   MINI Owner, Tampa, FL Feb 27, 2013
  •   5.0
      –   Frank M., Sarasota, FL Feb 25, 2013
  •   4.5
    "Can'y beat the personnel in the service department"   –   Mark H., Clearwater, FL Feb 25, 2013
  •   5.0
      –   Robert M., Bradenton, FL Feb 25, 2013
  •   5.0
      –   Irene B., Sarasota, FL Feb 25, 2013
  •   5.0
      –   Ronald A., Palm Harbor, FL Feb 24, 2013
  •   5.0
      –   Natalie W., Tampa, FL Feb 24, 2013
  •   3.5
    "Found that your service reps are to busy chatting with each other to pay any attention to the customer. The only helpful person was Nick who set me up with my loaner vehicle. My assigned service representative never called me to communicate what was happening with my Mini. I had to continue calling him and when I came to pick up my Mini he was there and just up and left with out any communication about what was happening with my Mini.... If it wasn't for Nick I would have been sitting there for who knows how long. Then I left a mesa with the service center on Saturday because there was something wrong with my Mini that I just picked up on Friday... And NO ONE returned my call. I had to call on Monday to try and get resolution."   –   Michelle B., New Port Richey, FL Feb 24, 2013
  •   5.0
      –   Shivesh R., Indian Shores, FL Feb 24, 2013
  •   5.0
      –   Lindsay H., Gulfport, FL Feb 24, 2013
  •   4.5
      –   Antonio S., Oldsmar, FL Feb 24, 2013
  •   5.0
      –   Leonard D., ST PETE BEACH, FL Feb 23, 2013
  •   5.0
      –   Kathy L., Tampa, FL Feb 23, 2013
  •   5.0
      –   Brent P., Beverly Hills, FL Feb 23, 2013
  •   4.0
    "I had to call the service guy, before he called me. Then he hung up before I was finished talking."   –   MINI Owner, Safety Harbor, FL Feb 23, 2013
  •   5.0
      –   Mara A., Tampa, FL Feb 23, 2013
  •   5.0
      –   Corey S., Tampa, FL Feb 22, 2013
  •   1.5
    "The price I was qiuoted for brakes was in the $900 range. When I declined, and took it to the place I purchased the car, I was told thpat the rear caliper was stuck and covered under my extendd warrantee. This in my opinion should have been caught in the initial diagnosis. It also felt like the cust. service rep waslike "whatever" when I asked what the warrantee company said about the coverage. Also there was an issue with the cig. lighter which was loose and arcing and the rep quotd the warrantee co. Aprice of around $70 but quoted me a price in the range of $95. I just gelt a sense of deception especially when I called to stop work on the car which was literally 10 minutes after getting the quote for the brakes, the rep had stated welk they have already done the brake fluid flush....to which I responded with the question, "in just 10 minutes!!!???"........nobody acts orcompletes THAT task in ten minutes. So I was charged over $200+ to which I said stop all work. When I brought my vehichle to the place of purchase, they quoted me like $198 for pads and fluids top off because the rear caliper was malfunctioning and under warrantee. Your rep already had all the auth #'s he needed and never told me about the rear calipers being stuck which according to Carmax, the place of purchase, that it was noticeable the moment they took the rear tire off. I just had the feeling that I couldnt shake, that I was being duped which left me with a total feeling of distrust."   –   Bethany D., Safety Harbor, FL Feb 22, 2013
  •   5.0
      –   Kathleen M., Spring Hill, FL Feb 21, 2013
  •   0.5
    "This was a very bad experience. Please check with you staff since they should all have documentation regarding this matter."   –   Mary R., Clearwater, FL Feb 18, 2013
  •   5.0
    "I had a great experience at Ferman MINI of Tampa, starting from the General Manager to all the service personnel. Thank you for making my experience a great one!"   –   Mauricio C., St Petersburg, FL Feb 18, 2013
  •   4.0
    "My rear wiper was placed backwards when my cart was repaired at the ferrmin body shop. I was told it could be fixed when I bought the car in for service. I told the advisor, but its still backward. Otherwise service was outstanding as always."   –   Sterling W., Clearwater, FL Feb 17, 2013
  •   5.0
      –   Edward S., Brandon, FL Feb 17, 2013
  •   5.0
      –   John Y., Bradenton, FL Feb 16, 2013
Ferman MINI of Tampa Bay 31480 US Highway 19 N Palm Harbor , FL 34684 Sales: (877) 209-9354